FAQ – Website Design & Development

How long does a WDDUK website take to make?

A Dynamic and static site take UP TO 21 DAYS and an ecommerce site UP TO 28 DAYS

What is the W3C standard?

W3C standards are the guidelines set by the worldwide web consortium to maintain consistency in the code of the web page.

What is the difference between a dynamic and static website?

Static Websites have content that cannot be changed without editing the source code whereas, dynamic Websites can view different content from the same source code and effect changes easily from a control panel.

Can I upload images and movies on my website? (Not Static sites)

Yes, you can upload images and movies on your website.

What is Hosting?

Hosting is a service that allows you to post a Domain Name and Website or a Web Page onto the internet.

How long does “hosting” last?

We offer a period of 6 months hosting and maintenance free when you purchase a website from WDDUK with an option of a further 6 months with maintenance for only £50.00.

Normal Hosting is contracted on a 12 monthly basis

What is maintenance?

Website maintenance is inspecting your website regularly for problems and errors, as well as keeping it up to date and appropriate for your viewers to see.

Can I speak with the developer who is making my website?

You will have every opportunity to communicate with the designer (your designer) appointed to your project.

Is WDDUK a UK company?

Yes, WDDUK is one of the Best Web Design and Development Company based in London.

What is a payment gateway?

A payment gateway is an online payment service that, when combined with an e-commerce website, serves as a portal for payments to be made and received.

Do I have to pay a deposit?

Yes, a minimum of 50% in advance is required to commence work.

How do we contact you?

You can contact us either online, at WDDUK.COM, email us at hello@wdduk.com, or telephone our office between 8am and 8pm Monday – Saturday on 0203 972 6993

Will the prices go up when you have taken a deposit?

Well, it depends.  The short answer no.  The price you see is the price you pay however if you wish to add any feature not on your invoice in-between the development then the price may vary.

How can I send you images and text for my website?

Via the account “Back office” online (This service is activated allocated when you make a purchase)

Who owns the website when it is made?

Simple. You do! You paid for it you purchased it, However, some items such as video may be subject to commercial or copy rights.

Who will write the information on my website?

We have dedicated website content writers who will write content for your website.

How many pages can I have on my website?

There is no limit on the number of pages you have on your website as long as the content is unique and caters to what people are looking for.

Can WDDUK advise me on my website?

Yes, we are here for you 24/7 and even after delivering your website, we are here to assist.

Will the website break down?

WDDUK provide high-quality web design and development products and services, Our servers are of the highest standards with the assurances that eliminates the risk of website break down by 99.99%.

Who will write the information on my website?

We have dedicated website content writers offering a content writing service at prices stated on the website.

Does the website have a guarantee?

That’s a funny question as there are no moving parts or items to wear out.  On the other hand, you want to make sure that what you have purchased continues to operate in the way you need.  If you want peace of mind, a maintenance contract ensures that if anything that can prevent your site operating in the future can be guarded against, failure including 3rd party operators (Software & Server).  For example, external software changes or updates that may affect your site.

What is an animated movie ?

An animated movie is produced digitally on a computer-based (Windows – MAC etc) platform.  A traditional video is shot via a lens of a camera.

How long does an Animated movie take to make?

*WDDUK will complete your animated movie within 21 days of order

What type of format is provided on final production?

We offer all main steam types, however the most requested and common files used on media channels are MP4 and WMV

Can I have a more or less than a one-minute movie?

Yes, you can have a movie of more or less than one minute. Our prices are charged per 60 sec productions.

What is meant by a “frame by frame” animation?

Every frame of frame-by-frame animation changes the contents of the Stage. It is better suited to complex animation where a picture shifts in every frame rather than simply moving around the Stage. To make a frame-by-frame animation, mark each frame as a keyframe and generate a unique image for each frame.

Is the production made especially for my purpose?

Yes, every customer is a new customer with their own bespoke message and needs.

Is music and video included?

Yes, music is included in the package as standard.  Voice is only available at promotion periods as standard

Can I add some of my own content?

Where logos or special marks need to be included Yes, otherwise No, but if you want to add the whole content then you are good to go.

Who will make the project?

WDDUK has an inhouse team of design, story board and animation experts who will be working on your project with dedication.

What happens if I don’t like some parts?

We will work on your project until you are satisfied with your production.

Can I play online without the need for a license or permission?

The short answer is no both legally and morally.  Normally you would have to purchase the licence to play online. Without the permission you might face some problems.  ALL PRODUCTS are covered with the relevant licenses, authorisations, and copyright so you do not have to worry

How do I communicate with the WDDUK?

When you purchase a video production, you will be assigned an online facility where you can easily communicate with your WDDUK designer

How long does it take to make a one-minute movie production?

We offer a 21day production facility directly to our customers on all video styles that we offer. Motion – Frame by frame, whiteboard, 2D, 3D

How long does SEO take to get my site at the top of google?

The minimum time is approximately 5-6 months or it depends on the optimisation techniques requested.

What will it cost to get top ranking on google?

It doesn’t cost anything. You can be on Google at no cost. There isn’t a fixed amount in time or money

3.How much time does it take per month to improve my website?

WDDUK offer various packages according to the unique customer requests and commitment the customer wishes to make.

How often does my website need SEO?

Initially, we recommend you have a monthly SEO maintenance plan. There will be monthly updates of your keyword optimisation, on-page SEO and off-page SEO and more.

What do I have to do to contribute to SEO?

All you have to do is have patience and confidence in our team as SEO takes time to propagate and show results.

How will I know what services WDDUK carry out on the website?

We provide our clients with a full account of the services we do each month on the website plus a monthly report which will show the action and success achieved.

Who will do the SEO work?

We have in-house SEO Analysts, copy writers and designers who will service your website.

Why do people need SMO?

SMO, promotes a strong web presence for the business and establishes the internet authority of the brand. It not only introduces people to the business but also helps in branding, improving brand visibility and recall.

What does SMO stand for and what does SMO do?

SMO stands for Social Media Optimisation, and It is used to increase and promote awareness of new products and services and connect with customers,

How long does it take to make my products or services well known?

Everything takes time to see any payoff on social media platforms, guess how long at your peril.

How often should I use this service?

WDDUK offer various packages dependent on your marketing requirements.

I hear bad stories about social media, Is it a good thing for my business?

Social Media is beneficial for all businesses, and it allows you to interact with your target audience and enhance your visibility. I guess the real answer is make sure you have a professional company to do the smo for you and then you will hear good things about smo.

I don’t know much about SMO or how to set up anything like this, Do I have to do anything?

There are two main ways you can do:

Try to spend many, many hours doing the task yourself each week, or use WDDUK and relax.